Refund and Cancellation Policy

The free trial carries no charge. Nothing in this policy removes mandatory consumer remedies. Any future paid digital-content purchase will disclose its applicable withdrawal and refund rules before payment; loss of a withdrawal right will be relied on only where all legal requirements, including any required express consent and acknowledgement, are met.

The current public Windows release remains a free local trial: 3 distinct videos × up to 20 distinct target languages per admitted video, with no day-based limit. Reopening an admitted video does not consume another video slot. This is not a Paddle trial.

For a future paid purchase, mandatory consumer rights remain unaffected, and applicable Paddle buyer rights continue to apply. Discretionary refund requests are assessed case by case under the applicable Paddle policy; there is no blanket guaranteed refund period or blanket exclusion of refunds. A pending request or pending approval does not itself revoke access. An approved full refund, confirmed by a verified signed provider notification, revokes paid entitlement. Partial refunds or adjustments require review rather than automatic licence changes. A dispute or chargeback may suspend access or require review according to verified provider state; a confirmed final loss revokes access. A verified reversal may restore access only if the licence has not independently been revoked, fully refunded or expired. Ordinary local customer data are preserved.

Renewal and self-service recovery are unavailable at initial launch. There is no automatic charge at expiry.

For a future Paddle purchase, use the support route in your receipt or https://paddle.net. Paddle Buyer Terms: https://www.paddle.com/legal/buyer-terms; Refund Policy: https://www.paddle.com/legal/refund-policy. Seller assistance is through a verified channel listed on the contact page. An unverified mailbox or disabled form is not a purchase-support delivery route. No response-time guarantee is made.

For support, privacy requests and legal questions, use the contact options at https://syavatech.com/contact, WhatsApp at WhatsApp, or write to Individual Entrepreneur Dubrovin Vyacheslav Vladimirovich at Lobody Street, building 9, apartment 71, Karaganda 100000, Republic of Kazakhstan. Public telephone: +7 701 759 0656. The website contact form is disabled; no response-time guarantee is made.

If the product does not work as described, contact support first so we can try to fix it. This does not affect your statutory remedies.

Primary support, privacy and refund contact: support@syavatech.com. The business owner/operator handles requests; no response-time SLA is promised. This mailbox has passed an external incoming-message and outgoing-reply delivery test. Other mailboxes marked pending are not verified, and the disabled form sends nothing.